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Posted: 11:17 a.m. Tuesday, Feb. 12, 2013
RENO -- AT&T service has been almost completely restored after the outage that started last night and into this morning in Reno.
AT&T regional rep John Britton said that just about all of the service has been restored, but they are still doing the final work.
PREVIOUSLY REPORTED STORY BELOW
RENO -- Some AT&T customers in northern Nevada continue to be without all their phone and Internet services, including access to 911 in some cases.
Washoe County communications supervisor Clay Griffin said Tuesday there has been significant improvement in restoring service in the Reno-Sparks area since a widespread outage affected voice, cellphone and Internet access Monday night.
However, he says most Internet data lines remain down and there are pockets of land lines without service.
Reno city spokeswoman Michele Anderson said calls made on cellphones appear to be going through to emergency dispatch but 911 calls on land lines aren't working.
AT&T regional rep John Britton said they're addressing a software-related issue in Reno's central office. He says the outage also affected Winnemucca, Ely and Hawthorne.
Copyright The Associated Press
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